With Lightspeed App Printing the way you could locate the printer is by getting a status sheet from the printer and comparing the IP on the status sheet of the printer with what is in the Lightspeed POS printing page. How do I know which printer is connected to the cash drawer?

If the printer isn't printing, the cash drawer won't get triggered since the cash drawer connects to POS via the printer.Īlternatively you can reach out to Lightspeed Support any time via clicking on 'Help & Support' in Back Office or POS and then selecting 'Talk to the Support Team'

The cash drawer would have come with a key to unlock it. In this scenario you should be able to hear a click when you trigger the cash drawer. The cash drawer port will have a cash drawer icon near it Is the cable for the cash drawer plugged in to the correct port on your printer? I connected everything but my cash drawer didn't open? Next hit 'Save and Close' to save the changes on this register.Note: If the cash drawer did not open at this step, see details in FAQ's to isolate where the issue might be Next, hit the 'test' button to see if the cash drawer is working:.Note: If you're unsure of which printer is connected to the cash drawer, see FAQ's at the bottom of this article Next switch the 'Open Drawer' setting to yes for the printer that will trigger the cash drawer on this register(these settings are unique for each register you have):.Next head to POS > POS Menu > Printing:.Note: The input may differ in location depending on the printer. Image of the cash drawer input on a TM-M30 printer. Grab your Cash Drawer cable and connect it in to the cash drawer slot in your printer:.The cash drawer works entirely through your Lightspeed compatible printer so you'll first need to set up your printer with Lightspeed App Printing or Intelligent printing before you begin to setup your cash drawer Cash drawer cable also known as an RJ12 cable

Cash drawer app